Jennifer Dawes Design stands behind its work and strives for 100% customer satisfaction. This includes any defects in craftsmanship, which we will gladly take care of (if the item exhibits no sign of having been subjected to unusual stressors) within one year of purchase. If our jewelry is modified in any way by another jeweler, we release all responsibility for that piece.
To ensure longevity in each item, industry standards suggest having stones checked by a professional jeweler every 6-12 months. Custom orders are non-refundable and non-returnable.