Jennifer Dawes Design FAQs

Jennifer Dawes Design is committed to transparency and responsible sourcing. All jewelry is created using conflict free diamonds, ethically sourced gemstones, and recycled precious metals whenever possible. Each piece is handcrafted in Jennifer’s Sonoma County studio with a focus on minimizing environmental impact and supporting ethical practices throughout the supply chain.

Every piece of Jennifer Dawes Design jewelry is handmade, fabricated, and finished in the brand’s studio in rural Sonoma County, California. This hands-on approach ensures exceptional quality, craftsmanship, and attention to detail.

Yes. Jennifer Dawes specializes in custom engagement rings, wedding bands, and bespoke fine jewelry. Clients can create a design from scratch, reimagine an heirloom piece, or customize an existing style to better reflect their personality, lifestyle, and values.

The custom process begins with a consultation where inspiration, stones, metals, timeline, and budget are discussed. Clients may provide their own stones or have Jennifer source ethically sourced diamonds or gemstones. From there, designs are refined collaboratively until the final piece is crafted by hand.

Absolutely. Jennifer Dawes Design welcomes heirloom stones and existing jewelry for redesign. Incorporating sentimental stones into a new piece is a meaningful way to preserve history while creating something uniquely personal.

Jennifer Dawes Design offers a wide range of bridal styles, including Alternative, Bohemian, and Classic collections. Each collection is thoughtfully designed to reflect different aesthetics, from bold and unconventional to refined and timeless.

Yes. Jennifer Dawes Design offers wedding bands for women, men, and anyone seeking a thoughtfully crafted band. Styles range from minimal and classic to textured and sculptural designs.

Available metals include 14k and 18k yellow gold, white gold, and rose gold, as well as platinum. Recycled metals are used whenever possible to support sustainability goals.

Yes. The Try It On service allows clients to experience select styles before committing, helping ensure comfort, scale, and overall fit align with expectations.

Jennifer Dawes Design guarantees all fine jewelry to be free of craftsmanship defects for one year from the date of purchase. If a craftsmanship issue occurs within that period and there are no signs of unusual wear, repairs will be handled at no cost.

Jewelry worn daily can experience wear over time. While damage from accidents or misuse is not covered under the guarantee, Jennifer Dawes Design is happy to assist with repairs for a reasonable fee and will guide clients through the process.

Clients are encouraged to have stones professionally checked and tightened at the one year mark and at least annually thereafter. Proper care helps ensure longevity and preserves heirloom quality.

Yes. Jennifer Dawes Design ships within the United States. Shipping details, timelines, and policies are available on the Guarantee, Returns, and Shipping page.

Clients can reach Jennifer Dawes Design by phone, text, or email, or by booking an appointment through the website. In person consultations are available by appointment at the Santa Rosa, California studio.

Yes. Jennifer Dawes Design uses conflict free diamonds and works with trusted suppliers who adhere to responsible sourcing standards. Transparency around origin and ethical practices is a core value of the brand.

Yes. In addition to diamonds, Jennifer Dawes Design works with ethically sourced colored gemstones and opaque diamonds. Clients may choose stones based on color, symbolism, or personal preference.

Many existing designs can be customized by adjusting stone selection, metal type, scale, or finish. Customization options are discussed during a consultation to ensure the final piece aligns with your vision.

Timelines vary depending on design complexity and stone sourcing, but most custom pieces take several weeks from final design approval to completion. Clients with specific deadlines are encouraged to reach out early.

Yes. Ring resizing is available in most cases. Because each piece is handcrafted, resizing options may vary depending on the design and materials used.

Due to the custom and made to order nature of fine jewelry, certain pieces may be final sale. Details regarding returns, eligibility, and exceptions are outlined in the Guarantee and Return Policy.

Yes. Jennifer Dawes Design offers virtual consultations in addition to in person appointments, allowing clients from anywhere to explore custom design and bridal options.

Many designs are created with daily wear in mind, but lifestyle matters. Clients are encouraged to share details about their work and activities so designs can be tailored for durability and comfort.

Yes. Jennifer Dawes Design offers lifestyle stacks designed to be worn together or mixed over time, allowing clients to build a collection that evolves with them.

Yes. Jennifer frequently redesigns older or damaged pieces, transforming them into modern heirlooms while preserving their sentimental value.

Jennifer draws inspiration from ancient civilizations, natural textures, architecture, and contemporary culture, blending history and modern design into each piece.

Yes. Gift cards are available and can be used toward custom jewelry, bridal pieces, or fine jewelry collections.

Yes. High quality gold and platinum are used in all designs, making pieces suitable for most people with sensitive skin.

Choosing a bridal style often comes down to lifestyle, aesthetic preference, and how you want your ring to feel every day. The Alternative, Bohemian, and Classic collections are designed to help clients easily identify what resonates most with them.

Yes. Jennifer Dawes Design works with clients across the United States through virtual consultations, shipping, and remote design collaboration.